Chief of Staff, North America

Reports to: Chris Berry, Managing Director, North America

Location: Los Angeles or Chicago, Hybrid

Compensation: USD $120,000 to $160,000 base, plus equity, depending on experience

We’re up to something big.

Zen’s mission is to fully staff classrooms, so all children can thrive and educators avoid burnout. We do this by combining a product that schools and educators love with a hard-working, education-obsessed team.

Since launching in North America, we’ve been growing 4x year over year. That kind of growth creates hard, complex, urgent problems across the business. We’re now looking for a Chief of Staff, North America to work closely with our leadership team as we scale.

This is a role for someone energized by these challenges. Someone who can move quickly, create clarity from ambiguity, and turn rapid growth into better systems, sharper decisions, and stronger execution. The right person will be able to operate at both altitude and ground level, shaping strategy, doing sharp analysis, and getting deep into frontline processes when that is what the business needs.

Why Zen

There is a staffing crisis in education. Too many teachers are leaving the profession, not enough are coming in, and school leaders are being forced to manage daily staffing gaps with limited budgets and limited visibility.

That’s why Zen exists.

We’re building a better way for schools to find, vet, and manage temporary educators. Our platform gives school leaders more control, more transparency, and better access to great educators, while helping reduce wasted spend in education.

Zen is now a 500+ person team operating across the UK, US, and Canada. We’re venture backed, well funded, and building toward a national rollout across North America.

We’re also a certified B Corporation, which matters to us. It reflects the company we are trying to build: one that grows quickly, performs exceptionally, and stays deeply accountable to schools, educators, children, and the communities we serve.

We’re trying to do really well by doing good.

Why this role exists

We’re scaling fast, and the work is outrunning the org chart.

You’ll work directly with the North American leadership team, owning the operating cadence, driving key cross-functional projects, and jumping on problems that do not yet have a clear owner.

It is a broad remit by design. The business needs someone who can move fast across functions, bring structure to ambiguity, and make important work happen.

You’ll report to Chris Berry, Managing Director, North America, who made a similar move from consulting into startup revenue and operations. That means you’ll get close coaching from someone who understands the transition and will push you to grow quickly.

What you’ll do

No two days will be the same. You might be working on things like:

- Partnering with leadership to refine strategy and priorities

- Driving projects across Growth, Operations, Customer Success, Finance, and People

- Supporting new market launches and commercial rollout plans

- Building the operating cadence, dashboards, and decision-making systems we need to scale

- Turning ambiguous problems into clear plans, owners, and outcomes

- Jumping into urgent business problems when there is no obvious owner yet

The pace will be high. The work will be hands-on. The ownership will be real.

What we’re looking for

We’re looking for someone with a demonstrated record of exceptional performance.

This is likely a fit for someone with 5 to 10 years of experience, including time in consulting, investing, high-growth startups, strategy, operations, revenue, marketplaces, or another demanding generalist environment.

We care less about the exact path you have taken than your slope, judgment, and evidence that you have operated well in demanding environments. You do not need to have been a Chief of Staff before, but you do need to have shown that you can take on hard problems, create clarity and momentum, and drive real outcomes.

Traits that usually correlate with success in this role:

- Relentless drive to deliver outcomes

- Endless curiosity

- Strong analytical judgment

- Clear, logical, compelling communication

- High ownership

- Low ego

- Comfort with ambiguity

- Ability to influence senior stakeholders

- Excitement to move between strategy and hands-on execution

- Genuine care for the mission, not just the title

No one at Zen is above the work, and that is especially true for the Chief of Staff.

This is not a role for someone who wants a narrow lane. It is a role for someone who wants to be trusted with some of the most important problems in the business and help solve them.

What you might like or dislike

We move quickly. Priorities can change. You’ll often be working with imperfect information, and the business will still need a decision.

We value ownership. You’ll be expected to notice what is broken, figure out what matters, bring people with you, and get things done.

For the right person, this will be fast, fun, and career-accelerating.

For the wrong person, it will feel too ambiguous, too broad, and too intense.

Growth and progression

Choose your own adventure, then earn it.

You’ll work across the organization and be well positioned to move into a senior role over time. That could be in operations, strategy, commercial, general management, or something else entirely.

But this is not a fixed ladder with a guaranteed next step. The combination of business need and your ability to step into it will determine what comes next.

Compensation

USD $120,000 to $160,000 base, depending on experience, plus equity.

We reward people who take on more and deliver more.

Interested? Let’s go.

If this sounds like the right level of exciting, apply or reach out.

And if you’re not sure you tick every box, but this sounds like the kind of work you’re built for, reach out anyway.

Let’s build something that actually matters.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Founder’s Associate, North America

Reports to: Chris Berry, Managing Director, North America

Location: Los Angeles or Chicago, Hybrid

Compensation: USD $70,000 to $100,000 base, plus equity, depending on experience

We’re up to something big.

Zen’s mission is to fully staff classrooms, so all children can thrive and educators avoid burnout. We do this by combining a product that schools and educators love with a hard-working, education-obsessed team.

Since launching in North America, we’ve been growing 4x year over year. That kind of growth creates hard, complex, urgent problems across the business. We’re now looking for a Founder’s Associate, North America to work closely with our leadership team as we scale.

This is a role for someone energized by these challenges. Someone who can move quickly, create clarity from ambiguity, and turn rapid growth into better systems, sharper decisions, and stronger execution. The right person will be able to operate at both altitude and ground level, shaping strategy, doing sharp analysis, and getting deep into frontline processes when that is what the business needs.

Why Zen

There is a staffing crisis in education. Too many teachers are leaving the profession, not enough are coming in, and school leaders are being forced to manage daily staffing gaps with limited budgets and limited visibility.

That’s why Zen exists.

We’re building a better way for schools to find, vet, and manage temporary educators. Our platform gives school leaders more control, more transparency, and better access to great educators, while helping reduce wasted spend in education.

Zen is now a 500+ person team operating across the UK, US, and Canada. We’re venture backed, well funded, and building toward a national rollout across North America.

We’re also a certified B Corporation, which matters to us. It reflects the company we are trying to build: one that grows quickly, performs exceptionally, and stays deeply accountable to schools, educators, children, and the communities we serve.

We’re trying to do really well by doing good.

Why this role exists

We’re scaling fast, and the work is outrunning the org chart.

You’ll work directly with the North American leadership team, owning the operating cadence, driving key cross-functional projects, and jumping on problems that do not yet have a clear owner.

It is a broad remit by design. The business needs someone who can move fast across functions, bring structure to ambiguity, and make important work happen.

You’ll report to Chris Berry, Managing Director, North America, who made a similar move from consulting into startup revenue and operations. That means you’ll get close coaching from someone who understands the transition and will push you to grow quickly.

What you’ll do

No two days will be the same. You might be working on things like:

- Partnering with leadership to refine strategy and priorities

- Driving projects across Growth, Operations, Customer Success, Finance, and People

- Supporting new market launches and commercial rollout plans

- Building the operating cadence, dashboards, and decision-making systems we need to scale

- Turning ambiguous problems into clear plans, owners, and outcomes

- Jumping into urgent business problems when there is no obvious owner yet

The pace will be high. The work will be hands-on. The ownership will be real.

What we’re looking for

We’re looking for someone early in their career with exceptional slope.

This is likely a fit for someone with 2 to 5 years of experience in consulting, investing, startups, strategy, operations, finance, marketplaces, revenue, or another demanding analytical or generalist environment.

This is an ideal role for someone looking to move from a generalist, high-performance environment into startup leadership. We care less about the exact path you have taken than your slope, judgment, and evidence that you can ramp quickly, take ownership, and operate well in fast-moving environments. You do not need to have done a role like this before, but you do need to have shown that you can take on hard problems, create clarity and momentum, and drive real outcomes.

Traits that usually correlate with success in this role:

- Relentless drive to deliver outcomes

- Endless curiosity

- Strong analytical judgment

- Clear, logical, compelling communication

- High ownership

- Low ego

- Comfort with ambiguity

- Ability to influence senior stakeholders

- Excitement to move between strategy and hands-on execution

- Genuine care for the mission, not just the title

No one at Zen is above the work, and that is especially true for the Founder’s Associate.

This is not a role for someone who wants a narrow lane. It is a role for someone who wants to be trusted with some of the most important problems in the business and help solve them.

What you might like or dislike

We move quickly. Priorities can change. You’ll often be working with imperfect information, and the business will still need a decision.

We value ownership. You’ll be expected to notice what is broken, figure out what matters, bring structure to the work, and help get things done.

You’ll get a lot of exposure to senior leaders, important decisions, and how the business really works. That also means the expectations will be high.

For the right person, this will be fast, fun, and career-accelerating.

For the wrong person, it will feel too ambiguous, too broad, and too intense.

Growth and progression

Choose your own adventure, then earn it.

You’ll work across the organization and be well positioned to move into a more senior role over time. That could be in operations, strategy, commercial, general management, or something else entirely.

But this is not a fixed ladder with a guaranteed next step. The combination of business need and your ability to step into it will determine what comes next.

Compensation

USD $70,000 to $100,000 base, depending on experience, plus equity.

We reward people who take on more and deliver more.

Interested? Let’s go.

If this sounds like the right level of exciting, apply or reach out.

And if you’re not sure you tick every box, but this sounds like the kind of work you’re built for, reach out anyway.

Let’s build something that actually matters.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Founder’s Associate, North America

Reports to: Chris Berry, Managing Director, North America

Location: Los Angeles or Chicago, Hybrid

Compensation: USD $70,000 to $100,000 base, plus equity, depending on experience

We’re up to something big.

Zen’s mission is to fully staff classrooms, so all children can thrive and educators avoid burnout. We do this by combining a product that schools and educators love with a hard-working, education-obsessed team.

Since launching in North America, we’ve been growing 4x year over year. That kind of growth creates hard, complex, urgent problems across the business. We’re now looking for a Founder’s Associate, North America to work closely with our leadership team as we scale.

This is a role for someone energized by these challenges. Someone who can move quickly, create clarity from ambiguity, and turn rapid growth into better systems, sharper decisions, and stronger execution. The right person will be able to operate at both altitude and ground level, shaping strategy, doing sharp analysis, and getting deep into frontline processes when that is what the business needs.

Why Zen

There is a staffing crisis in education. Too many teachers are leaving the profession, not enough are coming in, and school leaders are being forced to manage daily staffing gaps with limited budgets and limited visibility.

That’s why Zen exists.

We’re building a better way for schools to find, vet, and manage temporary educators. Our platform gives school leaders more control, more transparency, and better access to great educators, while helping reduce wasted spend in education.

Zen is now a 500+ person team operating across the UK, US, and Canada. We’re venture backed, well funded, and building toward a national rollout across North America.

We’re also a certified B Corporation, which matters to us. It reflects the company we are trying to build: one that grows quickly, performs exceptionally, and stays deeply accountable to schools, educators, children, and the communities we serve.

We’re trying to do really well by doing good.

Why this role exists

We’re scaling fast, and the work is outrunning the org chart.

You’ll work directly with the North American leadership team, owning the operating cadence, driving key cross-functional projects, and jumping on problems that do not yet have a clear owner.

It is a broad remit by design. The business needs someone who can move fast across functions, bring structure to ambiguity, and make important work happen.

You’ll report to Chris Berry, Managing Director, North America, who made a similar move from consulting into startup revenue and operations. That means you’ll get close coaching from someone who understands the transition and will push you to grow quickly.

What you’ll do

No two days will be the same. You might be working on things like:

- Partnering with leadership to refine strategy and priorities

- Driving projects across Growth, Operations, Customer Success, Finance, and People

- Supporting new market launches and commercial rollout plans

- Building the operating cadence, dashboards, and decision-making systems we need to scale

- Turning ambiguous problems into clear plans, owners, and outcomes

- Jumping into urgent business problems when there is no obvious owner yet

The pace will be high. The work will be hands-on. The ownership will be real.

What we’re looking for

We’re looking for someone early in their career with exceptional slope.

This is likely a fit for someone with 2 to 5 years of experience in consulting, investing, startups, strategy, operations, finance, marketplaces, revenue, or another demanding analytical or generalist environment.

This is an ideal role for someone looking to move from a generalist, high-performance environment into startup leadership. We care less about the exact path you have taken than your slope, judgment, and evidence that you can ramp quickly, take ownership, and operate well in fast-moving environments. You do not need to have done a role like this before, but you do need to have shown that you can take on hard problems, create clarity and momentum, and drive real outcomes.

Traits that usually correlate with success in this role:

- Relentless drive to deliver outcomes

- Endless curiosity

- Strong analytical judgment

- Clear, logical, compelling communication

- High ownership

- Low ego

- Comfort with ambiguity

- Ability to influence senior stakeholders

- Excitement to move between strategy and hands-on execution

- Genuine care for the mission, not just the title

No one at Zen is above the work, and that is especially true for the Founder’s Associate.

This is not a role for someone who wants a narrow lane. It is a role for someone who wants to be trusted with some of the most important problems in the business and help solve them.

What you might like or dislike

We move quickly. Priorities can change. You’ll often be working with imperfect information, and the business will still need a decision.

We value ownership. You’ll be expected to notice what is broken, figure out what matters, bring structure to the work, and help get things done.

You’ll get a lot of exposure to senior leaders, important decisions, and how the business really works. That also means the expectations will be high.

For the right person, this will be fast, fun, and career-accelerating.

For the wrong person, it will feel too ambiguous, too broad, and too intense.

Growth and progression

Choose your own adventure, then earn it.

You’ll work across the organization and be well positioned to move into a more senior role over time. That could be in operations, strategy, commercial, general management, or something else entirely.

But this is not a fixed ladder with a guaranteed next step. The combination of business need and your ability to step into it will determine what comes next.

Compensation

USD $70,000 to $100,000 base, depending on experience, plus equity.

We reward people who take on more and deliver more.

Interested? Let’s go.

If this sounds like the right level of exciting, apply or reach out.

And if you’re not sure you tick every box, but this sounds like the kind of work you’re built for, reach out anyway.

Let’s build something that actually matters.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Opportunity:

At FOS, it is all about the people! With exceedingly low turnover rates, we are constantly growing and evolving. The Construction Account Manager II will support our Loudoun County, Virginiaclients’ job order contracting (JOC) programs through our revolutionary Simplebid® JOC platform. You will work closely with clients to coordinate and manage their JOC construction projects. Responsibilities of this position include working with government agency construction programs, coordinating multiple concurrent projects and tasks through the JOC procurement lifecycle, being responsive and communicative to the needs of our clients, and maintaining excellent user experiences. Ideal candidates may have experience in construction, facilities management, project management, account management, and other public agency or customer-facing project delivery positions. You will maintain a streamlined JOC process and align our product and service offerings with their clients’ unique needs.

This is a remote role that requires regional travel. Applicants must be based in or around the Loudoun County, Virginia area.

Position Responsibilities:

• Maintain positive relationships by promptly and effectively communicating with multiple stakeholders
• Ensure that all projects are in contract compliance and align with the Simplebid® JOC process
• Organize and manage job conferences with clients, contractors, designers, and account managers
• Use the Simplebid® platform to input and execute all project requests, work orders, schedules, price proposal reviews, and additional documentation
• Oversee and track project progress with clients, contractors, and other account managers
• Review client and contractor-provided construction documents, plans, and specifications for additional understanding of projects
• Ensure clients and contractors are trained in the Simplebid® software and unit price book
• Prepare and disseminate project scopes of work, requests for proposals, price proposal packages, notices to proceed, and notices of completion
• Review price proposals with contractors and clients, answer any questions, and revise proposals as necessary
• Other duties as assigned

Required skills and experience:

• A minimum of 6+ years related exprience, or 2+ years related experience with a Bachelor degree in a relevant field, is required.
• Experience in construction management, project management, construction procurement processes, public construction projects, contract development, and administration, estimating/price proposal development, tenant improvement or renovation construction projects is required.
• Proven record with client-facing project management or owners’ rep experience.
• Strong interpersonal skills, and written, and verbal communication.
• Must have strong client facing skills.
• Must be able to troubleshoot software for client.
• Knowledge and experience in value engineering, scope development, and project delivery methods in the public sector are preferred; JOC (Job Order Contracting) experience and understanding is a huge plus.
• Self-motivated and able to work well independently in a strict deadline-oriented environment.
• Strong skills in Microsoft Office Suite and the ability to quickly adapt to additional software.

Working Conditions:

• Hybrid Work Environment
• In person work on client sites at least 50% of the time within the Loudoun County, Virginia area
• Possible long periods of walking, sitting, or standing,
• Possible use of ladders or being in confined spaces
• There may be times of adverse weather conditions at job sites

Benefits of Working at FOS:

• Flexible work schedule and work from home options
• Competitive benefits package
• Generous paid time off policy
• An inclusive work environment that encourages employees to demonstrate their strengths and passions in achieving personal and organizational goals
• Coaching with leadership that enables professional growth for future career pathing
• The opportunity to work for a growing team with proven success

FOS of CannonDesign is a multidisciplinary professional services and software consultancy founded on the core value that clients are our most important partners. FOS began with a good idea – seeing the need to help facility managers identify what they own, the condition of their facility, and how best to use this data for future capital planning. FOS started as a small operation in 2009 and has grown into a major, multi-office practice that is ranked #1 world-wide for facility-related services by World Architecture 100.

For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits

Please note that candidates can only apply to our positions on our company Careers site. It is not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying.

As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required time frames and adhere to our internal policies and our Code of Conduct.

Facility Optimization Solutions LLC. and CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

• We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
• We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives.
• We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you.

Company Description

⚡️💡 About Assystem

Today, Assystem is among the top three independent nuclear engineering firms worldwide. With over 60 years of experience in highly regulated sectors, the group supports public and industrial stakeholders in the execution of complex and strategic nuclear infrastructure projects, subject to high safety and security requirements.

Assystem mobilizes 8,000 experts in 13 countries and intervenes across the entire project lifecycle, in engineering, project management and digital solutions.

🤝 Why Join the Community of Switchers?

Join your future team supporting one of the UK’s most significant nuclear infrastructure programmes, helping drive intelligent replication and civil detailing delivery across complex reinforced concrete structures.

You will work closely with civil engineers, detailers, project management and client stakeholders, ensuring technical consistency, configuration control and compliant delivery throughout the project lifecycle.

Some of thee benefits include:

🏡 Hybrid Working Opportunity

🕒 Flexible working hours

🛡️ Market Leading Pension scheme (8% company contribution / 4% personal contribution)

💼 Professional fees covered fully

💰 Employee referral scheme

🤒 Competitive Sick Pay - Support when you need it

🏥 Income Protection & 3x Salary Death-in-Service Cover

📞 24⁄7 Employee Support Line - Mental health, financial & legal help

… and more

Job Description

This is a hybrid role, with candidates considered within commutable distance of Bristol or open to supported relocation.

Your role will include:

• Lead technical oversight across civil detailing contract delivery activities
• Coordinate technical leads reviewing detailing and construction deliverables regularly
• Manage technical interfaces between detailers, project teams and stakeholders
• Support tender evaluations and technical assessment of supplier submissions
• Chair technical workshops, coordination meetings and collaborative review sessions
• Ensure compliance with project standards and replication principles throughout
• Support configuration management and technical change control processes effectively
• Escalate technical risks, programme deviations and potential non-conformances appropriately
• Review design risks and support CDM compliance activities consistently
• Produce technical reports supporting project governance and delivery oversight

Qualifications

🛠️ Nuclear experience is not essential, but is of course welcome. If you have worked within a highly regulated environment, your skills and approach are highly transferable and of strong interest to us.

We also recognise that the perfect candidate rarely exists. If you feel you meet around 80% of the criteria and are motivated to develop further, we would strongly encourage you to apply.

• Degree qualified in Civil Engineering or similar discipline
• Experience within regulated engineering or infrastructure project environments
• Knowledge of civil detailing and reinforced concrete delivery processes
• Understanding of engineering design review and technical governance activities
• Experience coordinating technical stakeholders across complex delivery programmes
• Familiarity with configuration management and change control processes
• Knowledge of construction health and safety regulations and CDM
• Experience reviewing technical documentation and supplier deliverables
• RCC or nuclear civil engineering knowledge is advantageous
• Strong communication and technical coordination skills across multidisciplinary teams

Additional Information

🌟 Why Apply?

Join Assystem and become a key player in delivering critical nuclear projects that shape the future of energy. Embrace this opportunity to excel in a dynamic environment where your expertise and leadership will drive global innovation.

🌟 Your Benefits Package

🏠 Hybrid Working – Flexibility to work from home and the office

🏖️ 25 Days Annual Leave + Bank Holidays

🔄 Buy & Sell Holiday – Make your time off work for you

💰 8% Company Pension Contributions

🛡️ Income Protection & 3x Salary Death-in-Service Cover

🤒 Competitive Sick Pay – Support when you need it

🏥 Healthcare Cash Plan – Claim back on dental, optical & more

💪 Free Digital Gym Access – Expert-led fitness classes

🎁 Exclusive Discounts – Restaurants, days out & top brands

📞 24⁄7 Employee Support Line – Mental health, financial & legal help

🚴 Cycle to Work Scheme – Save money & go green

💉 Free Flu Jabs & Eye Test Vouchers

🧾 Paid Professional Membership Fees

❤️ Volunteer Days – Make a difference on company time

Bring your unique contributions and help us shape the future.

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

Company Description

Join us and make YOUR mark on the World!

Lawrence Livermore National Laboratory (LLNL) has turned bold ideas into world-changing impact advancing science and technology to strengthen U.S. security and promote global stability.

Our mission spans four critical national security areas nuclear deterrence, threat preparedness, energy security, and multi-domain defense empowering teams to take on the toughest challenges of today and tomorrow. With a culture built on innovation and operational excellence, LLNL is a place where your expertise can make a real impact.

Job Description

We have an opening for an Associate Program Leader (APL) for Supply Chain Security. You will have responsibility for leading the growth, development and execution of a portfolio of work focused on understanding and mitigating national security risks related to disruption of supply chains. Potential disruptions may stem from cyber threats. Additionally, concerns about companies like Huawei and their presence in 5G communication infrastructure serves as an example. Others include more broad gray zone-type threats like China’s dominance of the supply of rare earth minerals. You will be a key member of the Cyber and Infrastructure Resilience Program management team and will be expected to contribute broadly to the leadership and strategic objectives of the program. This position will be in the Cyber and Infrastructure Resilience (CIR) Program within the Global Security Principal Directorate’s Energy and Homeland Security (E) Program.

This position is within the Global Security Principal Directorate’s Energy and Homeland Security (E) Program and will programmatically report to the Program Leader for Critical Infrastructure Resilience. This is a jointly funded position through Global Security and direct programmatic work.

This position may offer a hybrid schedule, which includes the flexibility to work from home one or more days per week, after a probationary period. The specifics of the hybrid schedule, including the exact number of days required in the office and virtual work options, may vary based on the needs of the team and the organization.

In this role, you will

• Develop and drive new Supply Chain Security program growth opportunities through interactions with current and potential sponsors and the development of research proposals. Utilize technical expertise to attract and retain projects, programs and funding.
• Provide direction and technical leadership to the portfolio to ensure excellence in execution of technical work in the program. Maintain and ensure quality standards for deliverables, publications and presentations. Manage the portfolio to achieve established goals and objectives within schedule and budget constraints. Provide solutions to complex problems and establish objectives.
• Develop an integrated strategy for the Supply Chain Security portfolio that leverages the strengths of the Laboratory and is consistent with the broader goals of the Cyber and Infrastructure Resilience (CIR) and E Programs. Actively participate in strategic planning for the CIR Program.
• Attract, retain, and develop high quality staff to support the portfolio of projects in collaboration with counterparts, management and matrix organizations.
• Increase the visibility and impact of LLNL by leveraging existing technology, programs, resources and partnerships to develop new capabilities, new applications or discoveries, resulting in new opportunities.
• Develop, maintain, and enhance engagement with current and potential sponsors, industrial and academic partners, technology leaders, and other stakeholders. Enhance the visibility of LLNL work through engagement in appropriate venues and promote LLNL skills, expertise and technologies.
• Work closely with the CIR Program Leader to ensure coordination across the program. Interface with organization both within LLNL and at other national laboratories and partners, representing LLNL at meetings that require coordination for projects within the CIR Program.
• Perform other duties as assigned.

Additional job responsibilities at the SEL.5 level

• Influence strategic technical decisions made by senior management and external customers. Champion new programs and cultivate relationships with U.S. Government sponsor leadership.
• Serve as an organization spokesperson to LLNL management and/or external advisor to sponsors and serve on external scientific or technical committees.
• Lead and develop advancements in cutting-edge principles, theories, concepts, and technologies.

Qualifications

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Master’s degree in engineering, physical science or social science, or a related field, or the equivalent combination of education and significant related experience.
• Significant experience leading the application and development of principles, theories and concepts in a creative and innovative fashion in one or more of the following areas: infrastructure resilience, cybersecurity, modeling and simulation, systems analysis, data analytics and optimization.
• Significant experience successfully growing programs through proposal writing and sponsor engagement.
• Significant experience managing and leading a multidisciplinary team, motivating and collaborating with other personnel in achieving project objectives.
• Demonstrated ability to partner effectively with other laboratories and outside organizations.
• Ability to develop and articulate strategic direction and value propositions.
• Expert communication, facilitation, and collaboration skills necessary to effectively present, explain, and advise senior management and/or external sponsors regarding technical information and progress within the program.
• Ability to travel for sponsor and customer interaction.

Additional qualifications at the SEL.5 Level

• Extensive experience and demonstrated expertise to consistently develop and/or produce cutting-edge technical products and/or principles.
• Extensive experience growing and leading programs with a focus on critical infrastructure systems and system resilience.
• Extensive experience managing and leading R&D project portfolios, nurturing innovative program and technology developments and the ability to plan the integration and implementation of new programs and/or operational best practices.

Qualifications We Desire

• Active SCI clearance and experience interacting with the Intelligence Community.
• Experience working with the Department of Defense, the Department of Energy’s Office of Cybersecurity, Energy Security and Emergency Response, and/or the Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency.

Pay Range

$227,430 - $346,140  Annually

$227,430 - $288,396  Annually for the SEL.4 level

$272,970 - $346,140  Annually for the SEL.5 level

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting; pay will not be below any applicable local minimum wage.  An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Additional Information

#LI-Onsite

Position Information

This is a Career Indefinite position, open to Lab employees and external candidates.

Why Lawrence Livermore National Laboratory?

• Included in 2026 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit https://www.llnl.gov/inclusion/our-values

Security Clearance

This position requires a Department of Energy (DOE) Q-level clearance.  Also, you must have the ability to obtain and maintain Sensitive Compartmented Information (SCI) access.  If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also, all L or Q cleared employees are subject to random drug testing. Q-level clearance requires U.S. citizenship.

Pre-Employment Drug Test

External applicant(s) selected for this position must pass a post-offer, pre-employment drug test. This includes testing for use of marijuana as Federal Law applies to us as a Federal Contractor.

Wireless and Medical Devices

Per the Department of Energy (DOE), Lawrence Livermore National Laboratory must meet certain restrictions with the use and/or possession of mobile devices in Limited Areas. Depending on your job duties, you may be required to work in a Limited Area where you are not permitted to have a personal and/or laboratory mobile device in your possession.  This includes, but not limited to cell phones, tablets, fitness devices, wireless headphones, and other Bluetooth/wireless enabled devices.

If you use a medical device, which pairs with a mobile device, you must still follow the rules concerning the mobile device in individual sections within Limited Areas.  Sensitive Compartmented Information Facilities require separate approval. Hearing aids without wireless capabilities or wireless that has been disabled are allowed in Limited Areas, Secure Space and Transit/Buffer Space within buildings.

How to identify fake job advertisements

Please be aware of recruitment scams where people or entities are misusing the name of Lawrence Livermore National Laboratory (LLNL) to post fake job advertisements. LLNL never extends an offer without a personal interview and will never charge a fee for joining our company. All current job openings are displayed on the Career Page under “Find Your Job” of our website. If you have encountered a job posting or have been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond.

To learn more about recruitment scams: https://www.llnl.gov/sites/www/files/2023-05/LLNL-Job-Fraud-Statement-Updated-4.26.23.pdf

Equal Employment Opportunity

We are an equal opportunity employer that is committed to providing all with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

Reasonable Accommodation

Our goal is to create an accessible and inclusive experience for all candidates applying and interviewing at the Laboratory.  If you need a reasonable accommodation during the application or the recruiting process, please use our online form to submit a request.

California Privacy Notice

The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Project Manager, Sports (Hybrid)Full time, Temporary, Florence (no more than one to two hour away), ItalyThe...

Description

Project Manager

🌍 Hello World!

We are The Codest-  International Tech Software Company with tech hubs in Poland delivering global IT solutions and projects. Our core values lie in “Customers and People First” approach that prioritises the needs of our customers and a collaborative environment for our employees, enabling us to deliver exceptional products and services.

Our expertise centers on web development, cloud engineering, DevOps and quality.  After many years of developing our own product - Yieldbird, which was honored as a laureate of the prestigious Top25 Deloitte awards, we arrived at our mission: to help tech companies build impactful product and scale their IT teams through boosting IT delivery performance. Through our extensive experience with product development challenges, we have become experts in building digital products and scaling IT teams.

But our journey does not end here - we want to continue our growth. If you’re goal-driven and looking for new opportunities, join our team! What awaits you is an enriching and collaborative environment that fosters your growth at every step.

💡 Project Description:

In this project, you will lead the end-to-end delivery of AI-enabled cybersecurity capabilities designed to reduce risk and strengthen detection, response, and operational resilience. The role involves close collaboration with cybersecurity, data, engineering, and risk/control stakeholders to drive initiatives from concept through production deployment while ensuring compliance, security, and measurable outcomes.

Please note: this is a hybrid position, you will be expected to come into the office 6 days per month overall (the office is located in Kraków).

📈 Your Responsibilities:

• Lead end-to-end delivery of AI-driven cybersecurity initiatives across multiple workstreams, managing delivery plans, milestones, dependencies, and risks.

• Drive Agile/Hybrid delivery processes, translating cybersecurity priorities into actionable backlogs, release plans, and scalable delivery roadmaps.

• Support implementation of AI-enabled cybersecurity solutions in areas such as SOC operations, threat detection, vulnerability management, identity monitoring, and GenAI-powered analyst assistance.

• Collaborate with cybersecurity, engineering, platform, and data teams to ensure secure deployment, high data quality, and reliable operational performance of AI solutions.

• Ensure compliance with security, privacy, and responsible AI standards, including governance processes, documentation, validation, and audit readiness.

• Implement safeguards for GenAI solutions, including prompt controls, human oversight, logging, and data protection measures.

• Manage stakeholder communication, governance forums, delivery reporting, and coordination with third-party vendors where required.

Requirements

🔑 Key Requirements:

• Advanced English in speaking and writing

• Proven success leading large-scale delivery programmes across cybersecurity, data, and AI domains, coordinating multiple teams within complex enterprise environments.

• Effective at building relationships with senior stakeholders and influencing decision-making across technology, security, and risk management functions.

• Practical understanding of AI/ML delivery frameworks, including model deployment, operational monitoring, performance degradation management, and retraining processes.

• Experience operating within highly regulated organisations, ensuring compliance with governance standards, audit expectations, and risk controls.

• Solid knowledge of cybersecurity operations, including security monitoring, incident response practices, and detection engineering methodologies.

📜Our Promise (what you can expect from us):

• 17-20k PLN on B2B

• 300 PLN to use on our benefits platform, Worksmile - gift cards, medical services, sports, etc.

• Our B2B contract contains provisions that allow you to obtain IP BOX support

• Integration events, education opportunities and much more…

• A unique opportunity to take your career to the next level - we’re looking for people who want to create an impact. You have ideas, we want to hear them!

📌Recruitment process:

• 30 minute screening call online with our recruiter

• 1 hour technical call with the client

• 30 minute call with the team leader

• Offer

Questions, insights? Feel free to reach out to our recruiting team:

ewa.szczodrak@thecodest.co

In the meantime, feel free to visit our website where you can find key facts about us.

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview

About the Role - We are seeking a highly motivated program manager who is also a hands-on data analyst to operate the Quality Assurance program for Instacart’s global Customer Experience organization. This role is equal parts program management and analytics. You will own the operating rhythm of the QA program — cadences, service-level agreements, and cross-functional commitments — and you will personally build the dashboards, reporting, and analyses that turn raw audit data into insight the business acts on. This role requires excellent time-management, effective communication skills for engaging with stakeholders at all levels, strong SQL and dashboarding skills, and a passion for translating signals into measurable action.

About the Team - The Quality Assurance team within Customer Experience is responsible for ensuring every customer, retailer, and shopper interaction meets the bar we set for the global CX organization. We operate the feedback loop that turns support interactions into measurable improvements across the business: we evaluate quality across every channel, analyze trends and outliers to provide early warning, and route every signal to a named owner across five action workstreams (performance management, learning and development, automation, process, and product feedback). By fostering strong cross-functional partnerships with Product, Engineering, Operations, Legal, and L&D teams, we drive both quality and efficiency outcomes for CX.

This role reports to the Sr. Manager, Quality Assurance, who oversees the QA strategy and execution across all CX pillars. The Senior Program Manager will work closely with Performance Management, Learning & Development, Automation Engineering, Operations, Policy, Product, and the broader Analytics organization at Instacart.

About the Job

This role focuses on utilizing audit data and program management discipline to drive quality, efficiency, and contact-prevention outcomes across Customer Experience — spanning everything from the live customer interaction to executive reporting on business impact.

• Program Operations: Operate the QA cadences end-to-end — daily anomaly standups, weekly quality reviews, monthly business reviews, and quarterly rubric calibration sessions. Maintain meeting hygiene: agendas, decisions logged, action items assigned with clear owners and due dates.
• Actions Tracker & SLA Governance: Manage the central tracker that captures every quality signal raised and routes it to a named owner across the five action workstreams. Publish and enforce service-level agreements; surface adherence (target ≥95%), escalation cycle times (target ≤7 days), and signal-to-action lag (target ≤5 days) to leadership weekly.
• Xfn Collaboration: Collaborate with Engineering, Product, L&D, Automation, and Operations teams to ensure every quality signal has a destination, every action has an owner, and every outcome is measured.
• Collaboration on Roadmaps: Work with QA leadership, Product, Data Science, and cross-functional Analytics teams to understand quality trends, prioritize roadmap initiatives, and shape the future of AI-assisted auditing, rubric evolution, and contact-prevention work.
• Strategic Communication: Regularly communicate outcomes and insights to cross-functional stakeholders, including senior leadership, to guide strategic decision-making and drive process and performance improvement.
• Ownership of Data Analysis & Visualization: Build and maintain QA dashboards and reporting that surface critical KPIs such as quality scores, customer sentiment, first contact resolution, average handle time, audit coverage, and action SLA adherence across the customer, retailer, and shopper pillars.
• SQL & Analytical Investigation: Write SQL queries against contact and audit data to investigate spikes, isolate root causes, identify auditor variance, and answer ad-hoc business questions from CX, Product, and Operations leadership.
• Operational Data Analysis: Analyze audit data, customer sentiment, and contact-driver patterns to identify systemic issues, calibration drift, and opportunities for contact prevention.
• Development of Single Source of Truth (SSOT) Dashboards and Reporting Models: Partner with Data Science, the broader Analytics organization, and QA leads to design dashboards and reporting models that provide a unified view of QA performance across contacts. Work closely with Operations and Legal teams to meet reporting requirements and audit needs.
• Glide-Path & Impact Modeling: Develop forward-looking analyses (“if we take action X, what should we expect in metric Y”) to support quarterly goal-setting and ROI assessment for QA-driven initiatives.
• Automation and Reporting: Build automated reporting systems to keep CX and operations leaders informed of trends, variations, and opportunities across regions, pillars, and channels.

In this role, you’ll play a critical part in transforming how Instacart’s Customer Experience organization measures and improves quality — ensuring that every customer, shopper, and retailer interaction meets the bar we set, and that every signal we raise drives meaningful change.

About You

Minimum Qualifications

• Minimum 6–8 years of combined program management and analytical experience, preferably in customer experience, contact center operations, trust and safety, or comparable operational functions.
• Experience in Customer Experience, contact center, quality assurance, or trust and safety operations.
• Understanding of contact center metrics (quality scores, sentiment, first contact resolution, average handle time) and the operational levers that move them.
• Understanding of A/B testing and other forms of statistical analysis.
• Proficiency with AI tools (e.g., Claude, ChatGPT, Copilot) and a demonstrated ability to integrate them into day-to-day workflows.
• Demonstrated experience as both a program manager and a hands-on data analyst — not one supported by the other.
• High proficiency in SQL, with experience writing complex queries, joins, and optimizations against large datasets.
• Experience with analytical visualization tools such as Mode, Tableau, Looker, Sigma, or similar tools.
• Track record of building reporting and analytics that an executive audience actually uses to make decisions.
• Proven ability to run cross-functional programs with named owners, published service-level agreements, and measurable outcomes.
• Ability to identify potential root causes contributing to changes in quality and efficiency metrics and provide recommendations on mitigation strategy.
• Extremely strong verbal and written communication skills, including the ability to synthesize complex topics and create compelling narratives for various audiences.
• Ability to work effectively with internal stakeholders, including data scientists, data engineers, and operational leaders. Work cross-functionally with Product, Engineering, Operations, and L&D to drive change.
• Excellent teamwork skills and desire to help others learn.
• High level of accountability and ownership — driven and focused self-starter.
• Strategic mindset — the ability to think ahead of where the program is at now and help stand up a new operating model rather than maintain an established one.

Preferred Qualifications

• Familiarity with QA operations: rubric design and calibration, auditor variance management, dispute workflows, and core quality scoring methodologies.
• Working knowledge of QA platforms such as Kaizo, MaestroQA, Playvox, or comparable tools.
• Exposure to LLM-assisted auditing, automated quality scoring, or other applied AI tooling within a customer experience context.
• Experience with R or Python (fluency in at least one preferred).
• Experience with experimentation, data modeling, ETL, and data pipeline development.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$120,000—$126,500 CAD

Company Description

Assystem is an international company with one mission: accelerate the energy transition around the world.

Every day, our 6,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy.

We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition.

Drawing on more than 55 years’ experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimize the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked second in the world for nuclear engineering.

Some of the benefits include:

🏡 Hybrid Working Opportunity

🕒 Flexible working hours

🛡️ Market Leading Pension scheme (8% company contribution / 4% personal contribution)

💼 Professional fees covered fully

💰 Employee referral scheme

🤒 Competitive Sick Pay - Support when you need it

🏥 Income Protection & 3x Salary Death-in-Service Cover

📞 24⁄7 Employee Support Line - Mental health, financial & legal help

… and more

Job Description

This is a hybrid role, with candidates considered within commutable distance of Bristol or open to supported relocation.

Your role will include:

• Lead technical and project meetings for assigned mechanical contracts
• Coordinate technical leads across contract delivery and engineering priorities
• Oversee contractor deliverables, design reviews and technical submissions
• Manage design changes, contract amendments and exemption requests
• Resolve technical queries, open points and supplier delivery issues
• Maintain configuration control aligned with project progress and requirements
• Liaise with design, client and supplier teams regularly
• Support qualification activities against contract and site delivery needs
• Report delivery progress, risks and KPIs to stakeholders
• Help develop less experienced engineers within the contract team

Qualifications

Nuclear experience is not essential, but is of course welcome. If you have worked within a highly regulated environment, your skills and approach are highly transferable and of strong interest to us.

We also recognise that the perfect candidate rarely exists. If you feel you meet around 80% of the criteria and are motivated to develop further, we would strongly encourage you to apply.

• Mechanical engineering degree or equivalent practical experience
• Experience in regulated or high-integrity engineering environments
• Background in mechanical systems or equipment delivery
• Knowledge of pressure-retaining components or mechanical equipment
• Understanding of supplier documentation and technical reviews
• Experience managing engineering queries or design changes
• Familiarity with ASME standards is beneficial
• Strong stakeholder coordination across technical delivery teams
• Experience supporting testing, qualification or non-conformance resolution
• Nuclear, power, defence or heavy industry experience welcomed

Additional Information

🌟 This is a strong opportunity for mechanical engineers who enjoy technical leadership, supplier coordination and complex delivery work. You will help shape major UK nuclear infrastructure while developing within a highly experienced engineering community.

Benefits include:

🏡 Hybrid Working Opportunity

🕒 Flexible working hours

🛡️ Market Leading Pension scheme (8% company contribution / 4% personal contribution)

🏖️ 25 days’ paid annual leave + bank holidays + option to buy or sell days

💼 Professional fees reimbursed

💰 Employee referral scheme

🤒 Competitive Sick Pay - Support when you need it

🏥 Income Protection & 3x Salary Death-in-Service Cover

💪 Free Digital Gym Access - Expert-led fitness classes

📞 24⁄7 Employee Support Line - Mental health, financial & legal help

NOTICE TO CANDIDATES ON RECRUITMENT FRAUD - We are committed to safeguarding candidates from fraudulent activity associated with our recruitment process. Please note that we will never offer specialist CV writing services, request payment or ask for sensitive personal information during the recruitment process.

We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in San Francisco, Sunnyvale, New York City, Chicago, Detroit, Carpinteria, Omaha, Washington D.C or remotely.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. This role may be remote or hybrid. At LinkedIn, hybrid roles are performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. Remote roles are performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.

LinkedIn is looking for a Manager, Program Management - COE, to drive the strategy and execution of critical, cross-functional initiatives. The successful candidate will be a strong leader with exceptional skills in program management, operational excellence, and stakeholder management. You will be expected to leverage a deep intellectual curiosity and AI expertise to innovate how we work, ensuring our teams operate with maximum agility in a fast-paced environment.

You will partner closely with cross-functional and line-of-business leaders to connect the dots between overarching business priorities and our day-to-day programmatic execution. This person will lead and develop a team of program professionals who create, deploy, and scale global programs through internal COE pod structure and stakeholder-facing steercos. You will be responsible for defining program roadmaps, driving accountability, and using data-driven insights to guide executive decision-making.

Responsibilities:

• People Management: Hire, coach, and develop a dynamic, diverse team of program management professionals, leading with compassion and fostering a culture of high performance.
• Operational Excellence: Innovate operational processes based on evolving business requirements. Develop scalable approaches to define program roadmaps, maximize efficiency, and bring key initiatives to life.
• AI Expertise & Innovation: Identify opportunities to integrate AI tools and methodologies into our program management workflows to automate processes, generate insights, and accelerate execution.
• Curiosity & Agility: Foster a culture of continuous learning and adaptability. Use problem-solving skills to logically structure ambiguous problems, pivot quickly when business needs change, and conduct data-driven analyses to extrapolate actionable insights.
• Stakeholder Management: Connect the dots between different teams and cross-functional groups in a matrixed organization. Identify, influence, and negotiate with key stakeholders to ensure process changes address business needs and drive desired outcomes.
• Executive Communication: Prepare and deliver comprehensive strategies and progress updates to senior leadership. Clearly articulate the ROI of key programs and translate complex, matrixed problems into clear executive-level recommendations.
• Ensure effective change management and communication strategies are established across programs to ensure buy-in and clearly define how we'll drive accountability.
• Some travel will be required (up to 15%).
  
  

Qualifications

Basic Qualifications:

• 5+ years of experience in one or more of the following related roles: program management, operations, consulting, strategy, or change management
• 1+ years of leadership experience
  
  

Preferred Qualifications:

• Bachelor’s degree or equivalent relevant experience
• Proven record of accomplishment in working effectively across all levels and functions of an organization, including partnering with Director and VP-level leaders.
• Strong AI expertise, with a track record of applying artificial intelligence or automation concepts to solve business problems and improve operational excellence.
• Exceptional executive communication skills (written and verbal), with a strong ability to simplify complex problems and deliver compelling presentations.
• Demonstrated agility and resilience, with the ability to learn quickly and thrive in a dynamic, highly ambiguous environment.
• Deep intellectual curiosity and an avid learner mindset.
• Proven experience in partnering with cross-functional leaders to roll out large, complex programs and organizational transformations.
• Prior work experience at a management consulting company or in a centralized PMO.
• Confidence in effectively leveraging data and insights to inform program strategies and measure success.
• A commitment to dreaming big, getting things done, and having fun.
  
  

Suggested Skills:

• Program Management
• Communication
• People Leadership
  
  

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $115,000 - $186,000.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.

Additional Information

Equal Opportunity Statement

We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.

Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview
  
  

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking an experienced Manager, IT Delivery to serve as the strategic execution engine for the Information Technology department. This is a hybrid player-coach role that combines strategic program management with hands-on delivery and process optimization.

This role will own the planning, coordination, and delivery of high-visibility, cross-functional initiatives across IT operations teams. You will act as the primary liaison between technical teams and business stakeholders, reducing the need for senior leadership to manage complex, multi-team issues day-to-day. This role is critical in transforming IT into a coordinated, data-driven department by focusing on operational excellence and user adoption.

A day in the life (Responsibilities)

• Program Delivery: Lead end-to-end execution of complex, multi-team IT initiatives, includingbut not limited to SailPoint deployment, UAR program coordination, Software Asset Management (utilization tracking, Procurement & Contracting), Major system migrations and integrations.
• Roadmap and OKR management - work closely with all IT teams totrack major roadmap items, provide regular metrics and status reports on team capacity and deliverables.
• IT Enablement & User Experience: Drive end-user adoption and manage the overall IT user experience. This includes developing and executing enablement strategies, creating training programs, publishing release notes, and maintaining a centralized documentation repo for the enterprise tech stack.
• Metrics & Business Outcomes: Define success metrics for IT programs and build dashboards to track enterprise-wide impact, program success, and customer support trends. Provide regular executive reporting on status, risks, and business value realization.
• Liaison & Collaboration: Act as the primary point of contact between IT domains (Systems, Security, Infrastructure) and external business departments to ensure project alignment and translate technical initiatives into clear business value.=

What you’ll need to thrive (Requirements)

• Experience: 5+ years of IT program delivery and enterprise system change management experience, preferably in large enterprise environments of 7000+ users, with a diverse SaaS tech stack. (e.g., Okta, Sailpoint, ServiceNow, )
• Matrix Leadership: Demonstrated ability to successfully lead and coordinate cross-functional teams and drive enterprise-wide initiatives without direct functional authority over project resources.
• Methodologies: Strong fluency in various delivery methodologies (Agile, Waterfall, Kanban).
• ITSM Experience: Experience with IT intake and ticketing systems (ServiceNow, Jira) and a strong understanding of ITIL or general IT service design principles.
• Communication: Exceptional written and verbal communication skills with the ability to translate complex technical jargon into clear business value for external stakeholders.
• Analytical Skills: Highly organized with strong analytical skills to define success metrics, track program outcomes, and identify root process issues.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience with identity governance systems (e.g. SailPoint, Okta).
• Background in IT service management or IT business operations.
• Experience with business intelligence or data analytics tools (Snowflake, HEX, Power BI) to build executive dashboards.
• Certifications: ISM, ITIL, or similar certification strongly preferred.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$111,000—$178,000 USD

Zone B

$96,000—$154,000 USD

Zone C

$87,000—$139,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking an experienced Manager, IT Delivery to serve as the strategic execution engine for the Information Technology department. This is a hybrid player-coach role that combines strategic program management with hands-on delivery and process optimization.

This role will own the planning, coordination, and delivery of high-visibility, cross-functional initiatives across IT operations teams. You will act as the primary liaison between technical teams and business stakeholders, reducing the need for senior leadership to manage complex, multi-team issues day-to-day. This role is critical in transforming IT into a coordinated, data-driven department by focusing on operational excellence and user adoption.

A day in the life (Responsibilities)

• Program Delivery: Lead end-to-end execution of complex, multi-team IT initiatives, includingbut not limited to SailPoint deployment, UAR program coordination, Software Asset Management (utilization tracking, Procurement & Contracting), Major system migrations and integrations.
• Roadmap and OKR management - work closely with all IT teams totrack major roadmap items, provide regular metrics and status reports on team capacity and deliverables.
• IT Enablement & User Experience: Drive end-user adoption and manage the overall IT user experience. This includes developing and executing enablement strategies, creating training programs, publishing release notes, and maintaining a centralized documentation repo for the enterprise tech stack.
• Metrics & Business Outcomes: Define success metrics for IT programs and build dashboards to track enterprise-wide impact, program success, and customer support trends. Provide regular executive reporting on status, risks, and business value realization.
• Liaison & Collaboration: Act as the primary point of contact between IT domains (Systems, Security, Infrastructure) and external business departments to ensure project alignment and translate technical initiatives into clear business value.=

What you’ll need to thrive (Requirements)

• Experience: 5+ years of IT program delivery and enterprise system change management experience, preferably in large enterprise environments of 7000+ users, with a diverse SaaS tech stack. (e.g., Okta, Sailpoint, ServiceNow, )
• Matrix Leadership: Demonstrated ability to successfully lead and coordinate cross-functional teams and drive enterprise-wide initiatives without direct functional authority over project resources.
• Methodologies: Strong fluency in various delivery methodologies (Agile, Waterfall, Kanban).
• ITSM Experience: Experience with IT intake and ticketing systems (ServiceNow, Jira) and a strong understanding of ITIL or general IT service design principles.
• Communication: Exceptional written and verbal communication skills with the ability to translate complex technical jargon into clear business value for external stakeholders.
• Analytical Skills: Highly organized with strong analytical skills to define success metrics, track program outcomes, and identify root process issues.

What will help you stand out (Nonessential Skills/Nice to Haves)

• Experience with identity governance systems (e.g. SailPoint, Okta).
• Background in IT service management or IT business operations.
• Experience with business intelligence or data analytics tools (Snowflake, HEX, Power BI) to build executive dashboards.
• Certifications: ISM, ITIL, or similar certification strongly preferred.

AI at Toast

At Toast, one of our company values is that we’re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$111,000—$178,000 USD

Zone B

$96,000—$154,000 USD

Zone C

$87,000—$139,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

💰 ₹8L to ₹12L CTC 📍 Bangalore, Hybrid 🕒 Full-time

Help us redefine how platforms get built

At Commutatus, we build platforms fast, thoughtfully, and with a strong sense of ownership.

Since 2015, we’ve helped organisations across 20+ industries take ideas from concept to launch. Our clients trust us because we understand the bigger picture, move quickly, and care about the quality of what we deliver.

We’re looking for a Project Manager who can bring clarity to complex projects, work confidently with clients and teams, and help us deliver great products without chaos.

Is this you?

• Do you enjoy taking unclear requirements and turning them into a clear plan?
• Can you keep clients, developers, designers, QA, and leadership aligned?
• Are you comfortable managing timelines, scope, priorities, budgets, and expectations?
• Can you lead a project with confidence, especially when things are moving fast or not fully defined?

If yes, this role could be a great fit.

About Commutatus

Commutatus is a digital product studio that builds custom platforms for startups, corporates, social organisations, and growing businesses worldwide. We’ve worked with organisations like AIESEC , Rajasthan Royals, and many others to build CRMs, LMS platforms, mobile apps, internal tools, analytics systems, and AI-powered workflows.

Our vision is to bring tomorrow closer to today. We do this by understanding our clients’ goals, thinking beyond just requirements, and becoming their trusted tech partner.

Our in-house framework, Catalyst, helps us build scalable platforms and features in days rather than weeks or months. It’s not uncommon for us to brainstorm a platform on Monday and have it live by Friday.

About the role

As a Project Manager, you’ll be responsible for driving software projects from planning to delivery.

This is not just a coordination role. You’ll be expected to manage clients, teams, project scope, timelines, budgets, risks, and delivery quality.

You may not always have a team formally reporting to you, but you will still need strong leadership skills. You’ll lead through clarity, communication, follow-up, decision-making, and accountability.

Your job will be to make sure everyone knows what needs to happen, why it matters, who owns it, and what moves next.

What you’ll do

Own project execution

• Understand client requirements, business goals, and product expectations
• Convert discussions and requirements into clear tasks for the team
• Create project plans, sprint plans, timelines, and delivery checklists
• Track progress across design, development, QA, UAT, and release
• Keep project documentation and task boards organised in our internal task management system
• Spot and raise risks before they become bigger problems

Lead teams with clarity

• Work closely with developers, designers, QA, and internal stakeholders
• Keep everyone aligned on priorities, timelines, and expectations
• Run or support sprint planning, reviews, demos, and retrospectives
• Follow up consistently without micromanaging
• Unblock the team when requirements, decisions, or priorities are unclear
• Support Assistant Project Managers or junior team members when needed

Manage client communication

• Lead and support client calls as needed
• Turn conversations into clear action items and next steps
• Share structured updates with clients and leadership
• Manage expectations around scope, timelines, dependencies, budgets, and delays
• Ask the right questions when something is unclear
• Maintain trust throughout

Keep delivery under control

• Keep project information clean, visible, and up to date
• Track scope, budgets, timelines, bugs, feedback, and pending decisions
• Keep the backlog items prioritised and ready for execution
• Coordinate testing, release readiness, and handover
• Ensure nothing falls through the cracks

What we’re looking for

• Strong ownership, leadership, attention to detail, and follow-up discipline
• Clear written and verbal communication
• Confident in managing clients and internal teams
• Strong documentation and task breakdown skills
• Comfortable with internal tools, task management systems, Google Sheets, Notion, or similar platforms
• Able to navigate ambiguity and changing priorities
• Good understanding of software projects and digital products
• Able to balance scope, timelines, quality, and budgets

Requirements

• 3 to 5 years of experience in project management, software delivery, product coordination, or similar roles
• Experience managing clients, teams, or cross-functional project execution
• Experience working on software, websites, internal tools, platforms, or digital products
• Strong comfort with client communication and project documentation
• Ability to work independently in a fast-moving, office-based environment
• Bonus if you’ve worked in a software agency, product studio, startup, or service company

Why you’ll enjoy working here

• You’ll work closely with leadership: You’ll get direct exposure to founders, senior leaders, and decision-makers, and see how product, delivery, clients, and business decisions come together.
• You’ll work on meaningful products: Our projects cut across industries, geographies, and problem statements. You could be working on a CRM, LMS, analytics platform, internal tool, AI workflow, or mobile-first product, depending on the project.
• You’ll learn how platforms are built end-to-end: You’ll be involved from requirement discovery and planning to execution, testing, release, and client handover.
• You’ll move fast, but thoughtfully: We like building quickly, but not at the cost of quality, user value, or delivery discipline.
• You’ll be trusted to take ownership: We’re a lean team with few layers. People are trusted to take responsibility, solve problems, and move things forward.
• You’ll have room to grow: This role can grow into delivery leadership, product management, client strategy, business operations, or account ownership, depending on where you shine.
• You’ll be heard: If you see a better way, we’re all ears. We’re always looking to improve how we work and are happy to support internal improvement projects that carry weight.

This role is a good fit if you

• Like taking ownership
• Enjoy leading people and projects
• Can manage both details and the bigger picture
• Are comfortable speaking to clients
• Can bring calm and structure to chaos
• Care about delivering quality work, not just closing tasks
• Like working in a fast-moving environment where things evolve

Symplicity is a global higher education technology company serving more than 1,200 universities across 40+ countries. Our platform helps institutions connect students to career opportunities, streamline campus operations, and improve student success outcomes. Recently acquired by Volaris Group,  a division of Constellation Software, Symplicity is entering an exciting phase of international growth, product innovation, and market expansion.

We are seeking a highly motivated and client-focused Software Implementation Manager to support our growing presence across the Asia-Pacific (APAC) region, with an immediate focus on Australia and New Zealand. This is an exciting opportunity to play a strategic role in delivering impactful technology solutions to higher education institutions while contributing directly to Symplicity’s continued expansion in the region.

About the Role

As a Software Implementation Manager, you will lead end-to-end client onboarding and implementation projects, acting as the primary point of contact throughout the deployment lifecycle. You will partner closely with universities and career services teams to understand their goals, configure solutions aligned with their needs, and ensure successful product adoption.

This role combines project management, client consulting, training, and solution delivery, requiring strong communication skills, business acumen, and the ability to manage multiple projects in a fast-paced, international environment.

Location: Brisbane City (Hybrid – 1 day per week onsite)

Travel: Occasional client site visits

Key Responsibilities

• Lead implementation projects from kickoff through launch and adoption for assigned APAC clients.
• Gather and analyze client requirements to align system configuration with institutional goals and career services objectives.
• Conduct client training sessions and “train-the-trainer” workshops on system functionality, tools, workflows, and advanced modules.
• Provide consultative guidance on implementation best practices and recommend creative configuration solutions when needed.
• Develop and manage project plans, timelines, deliverables, and implementation milestones to ensure projects remain on schedule and within scope.
• Coordinate with internal teams, including Professional Services, Product, and Client Relationship Specialists, to support successful deployments and custom solutions.
• Review system configurations prior to launch, identify gaps or risks, and communicate recommendations to clients.
• Maintain regular communication with clients throughout onboarding and post-launch to ensure satisfaction, adoption, and successful transition to long-term account management.
• Support pre-sales activities, including product demonstrations, project scoping, and proposal input when necessary.
• Manage multiple concurrent implementation projects while maintaining a high level of organization and client service excellence.

About You

• Bachelor’s degree (BA/BS) in a related field required.
• 2+ years of experience in software implementation, SaaS onboarding, client success, project management, or a related customer-facing role.
• Experience implementing enterprise technology solutions and/or working with higher education or career services environments is highly preferred.
• Strong project management, organizational, and problem-solving skills.
• Excellent communication and presentation abilities, with confidence leading client-facing training sessions and workshops.
• Demonstrated ability to manage multiple priorities and adapt in a fast-paced, evolving environment.
• Strong business acumen and consultative mindset with a focus on delivering exceptional customer experiences.
• Quick learner with the ability to become highly proficient in Symplicity’s software solutions.
• Comfortable working within a global and cross-functional team environment.
• Availability to travel up to 25% across the APAC region.
• Passion for the Higher Education space and its impact.

Why Join Symplicity?

• Opportunity to contribute directly to Symplicity’s international growth strategy.
• Exposure to global clients and cross-cultural collaboration across APAC.
• Dynamic, collaborative, and “fun but focused” work environment.
• Hybrid work model with flexibility and autonomy.
• Comprehensive benefits package.
• Career growth opportunities within a rapidly expanding global organization backed by a leading software investment group.

💰 ₹8L to ₹12L CTC 📍 Bangalore, Hybrid 🕒 Full-time

Help us redefine how platforms get built

At Commutatus, we build platforms fast, thoughtfully, and with a strong sense of ownership.

Since 2015, we’ve helped organisations across 20+ industries take ideas from concept to launch. Our clients trust us because we understand the bigger picture, move quickly, and care about the quality of what we deliver.

We’re looking for a Project Manager who can bring clarity to complex projects, work confidently with clients and teams, and help us deliver great products without chaos.

Is this you?

• Do you enjoy taking unclear requirements and turning them into a clear plan?
• Can you keep clients, developers, designers, QA, and leadership aligned?
• Are you comfortable managing timelines, scope, priorities, budgets, and expectations?
• Can you lead a project with confidence, especially when things are moving fast or not fully defined?

If yes, this role could be a great fit.

About Commutatus

Commutatus is a digital product studio that builds custom platforms for startups, corporates, social organisations, and growing businesses worldwide. We’ve worked with organisations like AIESEC , Rajasthan Royals, and many others to build CRMs, LMS platforms, mobile apps, internal tools, analytics systems, and AI-powered workflows.

Our vision is to bring tomorrow closer to today. We do this by understanding our clients’ goals, thinking beyond just requirements, and becoming their trusted tech partner.

Our in-house framework, Catalyst, helps us build scalable platforms and features in days rather than weeks or months. It’s not uncommon for us to brainstorm a platform on Monday and have it live by Friday.

About the role

As a Project Manager, you’ll be responsible for driving software projects from planning to delivery.

This is not just a coordination role. You’ll be expected to manage clients, teams, project scope, timelines, budgets, risks, and delivery quality.

You may not always have a team formally reporting to you, but you will still need strong leadership skills. You’ll lead through clarity, communication, follow-up, decision-making, and accountability.

Your job will be to make sure everyone knows what needs to happen, why it matters, who owns it, and what moves next.

What you’ll do

Own project execution

• Understand client requirements, business goals, and product expectations
• Convert discussions and requirements into clear tasks for the team
• Create project plans, sprint plans, timelines, and delivery checklists
• Track progress across design, development, QA, UAT, and release
• Keep project documentation and task boards organised in our internal task management system
• Spot and raise risks before they become bigger problems

Lead teams with clarity

• Work closely with developers, designers, QA, and internal stakeholders
• Keep everyone aligned on priorities, timelines, and expectations
• Run or support sprint planning, reviews, demos, and retrospectives
• Follow up consistently without micromanaging
• Unblock the team when requirements, decisions, or priorities are unclear
• Support Assistant Project Managers or junior team members when needed

Manage client communication

• Lead and support client calls as needed
• Turn conversations into clear action items and next steps
• Share structured updates with clients and leadership
• Manage expectations around scope, timelines, dependencies, budgets, and delays
• Ask the right questions when something is unclear
• Maintain trust throughout

Keep delivery under control

• Keep project information clean, visible, and up to date
• Track scope, budgets, timelines, bugs, feedback, and pending decisions
• Keep the backlog items prioritised and ready for execution
• Coordinate testing, release readiness, and handover
• Ensure nothing falls through the cracks

What we’re looking for

• Strong ownership, leadership, attention to detail, and follow-up discipline
• Clear written and verbal communication
• Confident in managing clients and internal teams
• Strong documentation and task breakdown skills
• Comfortable with internal tools, task management systems, Google Sheets, Notion, or similar platforms
• Able to navigate ambiguity and changing priorities
• Good understanding of software projects and digital products
• Able to balance scope, timelines, quality, and budgets

Requirements

• 3 to 5 years of experience in project management, software delivery, product coordination, or similar roles
• Experience managing clients, teams, or cross-functional project execution
• Experience working on software, websites, internal tools, platforms, or digital products
• Strong comfort with client communication and project documentation
• Ability to work independently in a fast-moving, office-based environment
• Bonus if you’ve worked in a software agency, product studio, startup, or service company

Why you’ll enjoy working here

• You’ll work closely with leadership: You’ll get direct exposure to founders, senior leaders, and decision-makers, and see how product, delivery, clients, and business decisions come together.
• You’ll work on meaningful products: Our projects cut across industries, geographies, and problem statements. You could be working on a CRM, LMS, analytics platform, internal tool, AI workflow, or mobile-first product, depending on the project.
• You’ll learn how platforms are built end-to-end: You’ll be involved from requirement discovery and planning to execution, testing, release, and client handover.
• You’ll move fast, but thoughtfully: We like building quickly, but not at the cost of quality, user value, or delivery discipline.
• You’ll be trusted to take ownership: We’re a lean team with few layers. People are trusted to take responsibility, solve problems, and move things forward.
• You’ll have room to grow: This role can grow into delivery leadership, product management, client strategy, business operations, or account ownership, depending on where you shine.
• You’ll be heard: If you see a better way, we’re all ears. We’re always looking to improve how we work and are happy to support internal improvement projects that carry weight.

This role is a good fit if you

• Like taking ownership
• Enjoy leading people and projects
• Can manage both details and the bigger picture
• Are comfortable speaking to clients
• Can bring calm and structure to chaos
• Care about delivering quality work, not just closing tasks
• Like working in a fast-moving environment where things evolve

Sr. Quality Assurance Specialist

Location: Washington, DC (Hybrid – 2 days onsite)

Clearance: Top Secret

Status: Exempt

Salary: $105,000 - $115,000

We are seeking a Sr. Quality Assurance Specialist to support The Department of Justice. This division consists of a team of technical leaders that test and deliver advanced technical solutions to government organizations. Our customers have high standards, are technically adept, and our services support their mission of protecting national security.

Responsibilities

QA Department Management

• Perform pre-audit planning and preparation activities

• Conduct internal process, work product and service audits by evaluating software development and service performance and deliverables against process documentation, project schedule, and quality standards.

• Perform a variety of technical and administrative activities related to the function of QA, including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations.

• Analyze, compile, and report findings of non-compliance and provide recommendations for improvement.

• Identify, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure

• Identify opportunities for improvements, including the review and assessment of lessons learned

• Support corporate, program management, and operations staff in developing and maintaining documented plans, procedures and other process assets

• Assist in institutionalizing risk management best practices and implementation throughout the organization and on the programs

• Prepare and maintain an annual QA plan

• Prepare and maintain annual Process Improvement Plan for all test activities

• Prepare and deliver QA personnel performance appraisals

• Assist in proposal development

• Provide QA support to protégé and small business partners of the company

• Maintain vendor relationships (ISO auditors, CMMI consultants, etc.) and direct vendor activities during work engagements

• Support the Director of Security in ISO 27k compliance

• Manage Quality team and perform supervisory tasks as required

Knowledge Management

• Capture and analyze data and store the information according to records retention requirements

• Analyze and report various measures to program and corporate management.

• Provide scheduled and ad-hoc reports as requested

• Ensure QA knowledge management tools are appropriately maintained

Change Management

• Evaluate change proposals to ensure related configuration items are addressed

• Work with corporate, program, and operational managers to embed process, procedure, and practice changes

• Support program Change Advisory Board (CAB) and Emergency CAB meetings and run such meetings for the corporate office

• Establish change management model and produce standard change templates

• Conduct post implementation review of authorized and implemented changes

Configuration Management

• Create and track configuration change proposals

• Work with subject matter experts to ensure proposed configuration items (CIs) and CI modifications are correctly identified and documented for submittal to the change management process

• Maintain information about CIs, CI relationships, CI traceability and status

Required Qualifications

• Bachelor’s Degree in relevant field

• 5+ years’ experience managing QA process on multiple contracts

• Experienced in quality management frameworks and standards such as CMMI, ITIL, and ISO

• Self-starter, detail oriented with strong communication, collaboration, organizational, and analytical skills

• Ability to drive implementation; influence and promote organizational change

• Experienced in auditing processes, services, and management systems

• Familiarization with technical terms related to System and Network Engineering

• Ability to develop and deliver instructional guides and live training on processes and process assets

• Ability to effectively prioritize multiple deadlines and adapt in a dynamic environment

• Experienced with SharePoint and Microsoft Office, including Excel at an intermediate to advanced level

• Experienced with functionality of configuration management software

• Ability to demonstrate high integrity and appropriate judgment working with sensitive data

• Ability to develop and deliver agendas, plans, processes, process assets, and reports accurately and on schedule

• Experience in the development, implementation, and continuous improvement of business processes and process assets

• Must be able to travel and work to client sites and pass the required background investigations to obtain appropriate clearance to work on sites, as required

• Demonstrated ability to gain staff buy-in on quality program activities, as well as function as an ambassador of continuous process improvement

Desired Skills and Qualifications

• Multiple ITIL Intermediate level and/or Practitioner

• ISO 9001 and/or 20000-1 Requirements and Internal Auditor Certificates

• Certified CMMI Associate or Professional

• Certified Internal Auditor or equivalent

About Us

IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions. IntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance.

Our Benefits

• Inclusive and supportive work environment
• Competitive compensation package
• Professional growth through annual subsidy for trainings, certifications, professional memberships as well as mentorships and job shadowing
• Medical, dental, vision, 401(K) with company match
• Flexible Paid Time Off Program, 11 holidays, paid parental leave, military leave, and government shutdown leave
• Rewards and recognition through peer awards, service year awards, spot bonuses, and annual company awards
• Wellness and mental health benefits
• Commuter benefits
• Flexible work options

Our Commitment to Diversity and Inclusion

We are committed to honoring diversity, equity, inclusion and accessibility in our hiring practices.  IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please contact staffing@intellidyne-llc.com or 703-575-9715.

About GlossGenius

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.

About the Role

GlossGenius is at a critical inflection point, our platform is scaling fast, our customer base is growing, and the engineering org is maturing to match. We’re looking for a Senior Engineering Manager to own a multi-team domain, bring structure to complexity, and raise the bar for how great engineering gets done across the org. This role is about setting the technical direction for your domain, shaping how teams operate, and connecting engineering work directly to business outcomes. You’ll be a force multiplier: for your direct reports, for cross-functional partners, and for the teams you collaborate with across the company.

You will report to the Director of Engineering. You must be commutable to our San Francisco office. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Own execution across multiple teams: drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout
• Shape the 6-12 month technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires
• Influence roadmap and prioritization by bringing both technical depth and customer perspective to the table, connecting engineering work directly to company OKRs
• Build the next generation of leaders: develop high-potential ICs toward future leadership roles, run 1:1s focused on leadership growth, and create forums for cross-team learning that break down silos
• Partner with product and design to shape what gets built and why including owning 0-to-1 initiatives from inception to launch and partnering with recruiting to attract and retain top talent

What We’re Looking For

• 8+ years of engineering experience, with at least 3+ years managing or leading software engineering teams in a high-growth product environment
• Strong technical judgment: you can evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult technical decisions under uncertainty
• A track record of collaborating with product and design to ship from 0 to 1
• Demonstrated ability to develop engineers: you’ve invested in people and can show what they went on to do
• Strong business acumen and customer-centric instincts, backed by comfort with data
• You connect engineering decisions to customer outcomes
• Have integrated AI tooling into your engineering workflow in a meaningful way: you’re not just aware of the tools, you’ve changed how you work because of them

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit — employees are eligible to contribute starting day 1 of employment
• Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The base salary for this role is between $230,000-$280,000+ equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

GlossGenius is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

About GlossGenius

GlossGenius is the AI-powered system behind the world’s most meaningful appointments, helping 100,000+ service businesses earn more revenue and free up time for the work they love. Our agentic workforce gets more clients in the door, grows profit per appointment, and keeps clients coming back — doing the jobs owners never had time for and couldn’t justify hiring to fill. Businesses on GlossGenius process billions in annual payment volume, and see 65% more revenue using GlossGenius Payments by growing ticket size, rebooking clients at checkout, and saving on processing fees.

About the Role

GlossGenius is at a critical inflection point, our platform is scaling fast, our customer base is growing, and the engineering org is maturing to match. We’re looking for a Senior Engineering Manager to own a multi-team domain, bring structure to complexity, and raise the bar for how great engineering gets done across the org. This role is about setting the technical direction for your domain, shaping how teams operate, and connecting engineering work directly to business outcomes. You’ll be a force multiplier: for your direct reports, for cross-functional partners, and for the teams you collaborate with across the company.

You will report to the Director of Engineering. You must be commutable to our San Francisco office. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

What You’ll Do

• Own execution across multiple teams: drive complex, multi-team initiatives to completion by aligning priorities, managing scope trade-offs, and holding a consistent quality bar throughout
• Shape the 6-12 month technical vision for your domain, anticipating platform needs, scaling challenges, and integration requirements before they become fires
• Influence roadmap and prioritization by bringing both technical depth and customer perspective to the table, connecting engineering work directly to company OKRs
• Build the next generation of leaders: develop high-potential ICs toward future leadership roles, run 1:1s focused on leadership growth, and create forums for cross-team learning that break down silos
• Partner with product and design to shape what gets built and why including owning 0-to-1 initiatives from inception to launch and partnering with recruiting to attract and retain top talent

What We’re Looking For

• 8+ years of engineering experience, with at least 3+ years managing or leading software engineering teams in a high-growth product environment
• Strong technical judgment: you can evaluate architectural trade-offs, earn the respect of strong engineers, and make difficult technical decisions under uncertainty
• A track record of collaborating with product and design to ship from 0 to 1
• Demonstrated ability to develop engineers: you’ve invested in people and can show what they went on to do
• Strong business acumen and customer-centric instincts, backed by comfort with data
• You connect engineering decisions to customer outcomes
• Have integrated AI tooling into your engineering workflow in a meaningful way: you’re not just aware of the tools, you’ve changed how you work because of them

Benefits & Perks

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially covered by GG
• Fertility and adoption benefits via Carrot and Kindbody
• Generous, fully-paid parental leave policy
• 401k benefit — employees are eligible to contribute starting day 1 of employment
• Professional Development — employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities — as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year

The base salary for this role is between $230,000-$280,000+ equity + benefits. The compensation package offered is dependent upon many factors including skills, experience, location, and education. The range is subject to change and may be modified in the future. Additionally, this role is currently eligible to participate in GlossGenius’s equity plan as well as a range of health & wellbeing, retirement savings, and other benefits within our total rewards offering.

GlossGenius is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Personal Information: Notice at Collection for Employees and Applicants

Agency Submissions If a resume or applicant is submitted to GlossGenius by a third party without a signed search agreement in place, it will become the property of GlossGenius and no fee will be paid, irrespective of whether the candidate is hired.

GlossGenius may use automated tools, including artificial intelligence and machine learning systems (AI Tools), to assist in evaluating applicants’ qualifications and fitness for the position. These AI Tools may be used alongside human review during one or more stages of the recruiting process, including application screening, skills assessments, and interviewing. No final hiring decision will be made solely by AI Tools without human oversight.

Company Description

Entra a far parte del nostro team! In Auto 1 Group avrai l’opportunità di lavorare a stretto contatto con professionisti appassionati, utilizzando strumenti e metodi all’avanguardia per fare davvero la differenza. Grazie al tuo contributo, supporterai in modo trasversale sia il dipartimento Sales che il dipartimento Remarketing, collaborando su progetti strategici di analisi e sviluppo del business. Potrai esprimere tutto il tuo talento nella gestione di dati, processi e risorse, costruendo insieme a noi un percorso di crescita solido e stimolante.

Cosa Offriamo

• Contratto di Internship;
• Lavoro ibrido con SmartWorking 2 giorni  a settimana: organizza al meglio il tuo tempo e il tuo equilibrio vita-lavoro tra la comodità del remote e la vitalità del nostro HQ a Milano.
• Team giovane e ambiente smart: lavorerai in un contesto fresco, dinamico, informale e attento alle persone;
• Avrai accesso a reali opportunità di sviluppo, in un ambiente internazionale e meritocratico dove ogni contributo fa la differenza.

Job Description

• Gestirai progetti innovativi dall’idea al lancio: incontrerai stakeholder interni, definirai i requisiti con i developer, monitorerai test e release.
• Redigerai documenti chiave come forecast, report e SAL.
• Analizzerai insieme al management l’efficacia commerciale e i KPI.
• Supporterai il team sales con la tua capacità nell’analisi ed elaborazione di dati.
• Userai strumenti avanzati di project management e la suite Google per tenere tutto sotto controllo..
• Creerai report di mercato, presentazioni efficaci e comunicazioni ad hoc per la direzione

Qualifications

• Laurea triennale in discipline economiche o ingegneristiche
• Esperienza in aziende multinazionali o società di consulenza
• Ottima conoscenza di inglese e Pacchetto Office (Excel/PowerPoint top priority); conoscenza di Suite Google e SQL è un plus
• Proattività, problem solving e voglia di fare la differenza!

Additional Information

Vuoi fare la differenza e crescere con noi?

Unisciti al nostro team e aiutaci a ridisegnare il futuro della dell’automotive in Italia.

Luogo di lavoro: Via Perin Del Vaga 8, Milano - Zona Certosa.

Orario di lavoro: Full time 40h a settimana, flessibilità oraria in ingresso tra le 8.00-10.00.

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903⁄77 e 125⁄91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215⁄03 e 216⁄03.